Terms And Conditions

  1. 1. INTRODUCTION

  2. 1.1

    Please read these Terms and Conditions carefully. They relate to your Booking and use of the Car Park.

  3. 1.2

    The following definitions apply in these Terms and Conditions:

Terminology:Definition:
App means the mobile application 'McCauslands App' owned and operated by us.
Booking means any booking for the parking of a Vehicle in the Car Park.
Booking Period means the period commencing on the date that you specify as your date and time of entry to the Car Park and ending on the date and time that you specify for leaving the Car Park.
Car Park means the McCausland Airport Car Park at 171 Airport Road, Aldergrove, Crumlin BT29 4DW.
Front Car Park means the front of house drop off and collection areas of the Car Park.
Platforms means the App and/or the Website.
Tariff Board means any board or notice at the Car Park displaying the charges to be paid for parking.
Terms and Conditions means these terms and conditions.
Vehicle means any vehicle which enters the Car Park and includes any mechanical device on wheels or tracks, its equipment and accessories.
We, us, our means McCauslands Airport Garage Limited, a company incorporated and registered in Northern Ireland with company number NI020085 and whose registered address is at 33-35 Grosvenor Road, Belfast, Northern Ireland, BT12 4GR.
Website means https://www.mccausland.co.uk/.
You, your means any person who makes a Booking or (where the context allows) uses the Car Park for the parking of a Vehicle.
  1. 2. BOOKING, AMENDMENTS AND CANCELLATIONS

  2. 2.1

    Bookings can be made online on our Website, on the App, by telephone, or in person.

  3. 2.2

    By creating an account on the Platforms and/or making a Booking you acknowledge that you accept and agree to be bound by these Terms and Conditions. If you do not agree to these Terms, you should not access or use the Platforms or make a Booking through any other channel.

  4. 2.3

    When you make a Booking, you will be given a unique booking reference number. You will need this if you want to amend the Vehicle details on your Booking in accordance with clause 2.5 below.

  5. 2.4

    All Bookings can be cancelled within 14 days of the date you make your Booking up to the beginning of the Booking Period (“cooling-off period”) at no additional charge and with a full refund using the “Manage My Booking” link on the Platforms.

  6. 2.5

    Vehicle details on a Booking can be amended up to 24 hours prior to your scheduled arrival time in the Car Park at no charge using the “Manage My Booking” link on the Platforms.

  7. 2.6

    When making a Booking, you will be given the option to purchase ‘Flexi Booking’ for an additional fee as set out on our Website at the time the Booking is made. Flexi Booking enables you, on two occasions only, to change the date and time of your Booking up to 24 hours before the original start date of your Booking at no additional cost.

  8. 2.7

    If you do not choose Flexi Booking and wish to amend your Booking after the cooling-off period, you will be charged an additional £5 plus any uplift in parking fee for your amended date and/or time.

  9. 2.8

    Should you decide to extend your Booking, this will be treated as a new booking and extended bookings will incur an additional charge of £9 per day.

  10. 2.9

    All Bookings are subject to availability.

  11. 2.10

    A height restriction of 2.9 metres applies to the Car Park. The Car Park reserves the right to charge you for an additional car parking space if your Vehicle exceeds 5 metres x 2.4 metres.

  12. 2.11

    Your Booking is personal to you and cannot be transferred to any other person. If you are making a Booking on behalf of another person, please ensure you provide that person’s name and the vehicle registration number for the Vehicle when making the Booking. Please also be aware that both the person making the Booking and the person who uses the Car Park will be bound by, and be liable for any breach of, these Terms and Conditions. If you do not select the option on our booking form that another person will be using the Car Park under the Booking and/or do select the option that another person will be using the Car Park and fail to provide their details, you shall be solely responsible for the actions of the person using the Car Park under the Booking and shall be liable to us for any breach of that person of these Terms and Conditions.

  13. 2.12

    We shall have no obligation to check that the information you have provided. It is your responsibility to ensure that all information provided to us when making the Booking is true and accurate.

  14. 3. PRICES AND PAYMENT

  15. 3.1

    The parking charges payable are available from our Website and on the Tariff Board. Parking charges can be altered at any time at our discretion. Any changes will not affect you if you have already made a Booking.

  16. 3.2

    Prices are charged on a per day basis. A day consists of 24 hours or part thereof.

  17. 3.3

    Bookings made online must be paid in full at the time of Booking. Bookings made by telephone or in person must be paid at the end of the Booking Period prior to leaving the Car Park.

  18. 3.4

    No refund will be given for any days booked and left un-used or if you make any other changes to your Booking after your Car Park arrival date.

  19. 4. TERMS OF SERVICE

  20. 4.1

    The download of the App is free of charge and is available via the third-party platform operators Apple App Store and Google Play Store.

  21. 4.2

    Please note that in using the Platforms:

    • a.

      you are responsible for your own login credentials

    • b.

      you promise that all information provided by you is true, accurate and up to date at all times

    • c.

      you promise that any payment details provided to us are true, accurate and that you have authority to use these details to pay for the Booking

    • d.

      you will only use the Platforms for their intended purpose. If we deem that you are misusing the Platforms, we reserve the right to disable your account without prior notice

  22. 4.3

    You agree that you shall not access, store, distribute or transmit any viruses, or any material during the course of your use of the booking services that:

    • a.

      is unlawful, harmful, threatening, defamatory, obscene, infringing, harassing or racially or ethnically offensive

    • b.

      facilitates illegal activity

    • c.

      depicts sexually explicit images

    • d.

      promotes unlawful violence

    • e.

      is discriminatory based on race, gender, colour, religious belief, sexual orientation, disability

    • f.

      in a manner that is otherwise illegal or causes damage or injury to any person or property

  23. 4.4

    We do not warrant that:

    • a.

      your use of the Platforms will be uninterrupted or error-free

    • b.

      the Platforms will be free from vulnerabilities or viruses

  24. 4.5

    We are not responsible for any delays, delivery failures, or any other loss or damage resulting from the transfer of data over communications networks and facilities, including the internet, and you acknowledge that the Platforms and the booking services may be subject to limitations, delays and other problems inherent in the use of such communications facilities.

  25. 5. TIME OF ARRIVAL

  26. 5.1

    You are responsible for arriving at the Car Park in good time in order to ensure you get from your Vehicle to check-in within the time limits required by your airline. Under no circumstances, do we accept liability for any loss suffered by you if you miss your flight.

  27. 6. VEHICLES PERMITTED IN THE CAR PARK

  28. 6.1

    We only accept Bookings for cars and small vans.

  29. 6.2

    Please contact us directly before you make your Booking if you wish to check whether your Vehicle will be accepted or if it will require two car parking spaces.

  30. 7. SECURING YOUR VEHICLE

  31. Unless requested by a member of our staff not to do so, please ensure that before you exit your Vehicle:

    • a.

      all the windows of your Vehicle and any sunroof are securely closed

    • b.

      your handbrake is fully engaged, and if it is an automatic, it is left in “park” mode

    • c.

      no person or animal is left in your Vehicle

    • d.

      your dashboard camera or recording device is disconnected or appropriately covered

  32. 8. POSSESSIONS

  33. Do not leave possessions or valuables in your Vehicle. If you do leave possessions or valuables in your Vehicle, you do so at your own risk.

  34. 9. DASHBOARD CAMERA/RECORDING DEVICE

  35. 9.1

    We reserve the right to disconnect or cover your dashboard camera or recording device to maintain the security of the Car Park. The Car Park is private property and any recording in the Car Park requires our prior approval.

  36. 9.2

    It is your responsibility to ensure your dashboard camera or recording device is reconnected or uncovered when you leave the Car Park. Under no circumstances, do we accept responsibility for reconnecting or uncovering your dashboard camera or recording device.

  37. 10. VALETING

  38. 10.1

    We reserve the right not to valet your Vehicle where we think the Vehicle is beyond an acceptable standard and that the complete job will not be up to our required standard. This also applies if there is something in your Vehicle which could be considered a danger to our staff.

  39. 10.2

    A full refund will be given if you have paid for a valet and we refuse to valet your Vehicle in accordance with clause 10.1.

  40. 10.3

    We will take all reasonable and proper care when valeting your Vehicle, however we will not accept any liability for any damage caused to your Vehicle during the valet as a result of pre-existing issues. For example, we will not be responsible or liable to you for lacquer on the exterior of your Vehicle falling off or peeling after we have used a jet wash due to already existing chips or damage to the Vehicle.

  41. 11. YOUR RESPONSIBILITIES

  42. 11.1

    You must drive and park carefully and with due care and attention at all times.

  43. 11.2

    You must ensure that, before leaving your Vehicle with us, that it is in a roadworthy condition and is taxed, insured and holds a current MOT certificate (if applicable).

  44. 11.3

    You must not leave any dangerous, toxic or illegal substances in the Vehicle.

  45. 11.4

    You must ensure that you have properly checked in your Vehicle with a member of our staff at the Car Park. You must provide them with a copy of you parking ticket (in digital or paper form) along with the key(s) of the Vehicle.

  46. 11.5

    You must only leave the necessary key(s) to enable us to operate the Vehicle. We accept no responsibility for any other key(s) other than the key(s) which operate the Vehicle nor any key rings, fobs, buzzers or other items which are left along with the necessary key(s).

  47. 11.6

    Before leaving the Car Park at the end of the Booking Period, you must inspect your Vehicle and immediately report any damage to us. We will not accept any liability for any damage which is reported by you after you have exited the Car Park.

  48. 11.7

    When reclaiming your Vehicle at the end of the Booking Period, you must produce the parking ticket (in digital or paper form) provided to you by us at the time of Booking. We accept no liability for any delay in returning your Vehicle in the event that your parking ticket is lost.

  49. 11.8

    You must comply with all directions and signs from time to time posted in the Car Park and all instructions and requests given or made from time to time by any of our employees or agents for regulating traffic and controlling the positioning of Vehicles within the Car Park.

  50. 11.9

    You are responsible for any damage or injury you cause whilst driving or parking your Vehicle.

  51. 12. ABANDONED VEHICLES

  52. 12.1

    We will deem the Vehicle to have been abandoned if you fail to collect your Vehicle more than 14 days after the end of the Booking Period and we have received no notification to us specifying the Vehicle registration number and the reason for the delay in collection, including details of the expected collection date.

  53. 12.2

    We reserve the right to sell or dispose of any Vehicle which we reasonably believe to have been abandoned.

  54. 12.3

    Before proceeding with the sale or disposal of abandoned Vehicles, we will make reasonable enquiries with the appropriate authorities to give notice to the registered owner of the Vehicle.

  55. 12.4

    Where we sell an abandoned Vehicle, the proceeds of sale will be applied in and towards satisfaction of all sums owing to us. Any balance sales proceeds remaining after satisfaction of such sums shall be held by us on behalf of the registered owner of the Vehicle and paid over on proof of entitlement.

  56. 13. COURTESY COACH

  57. 13.1

    There is a complimentary courtesy coach to and from the airport terminal which operates 24 hours a day.

  58. 13.2

    We will try and meet advertised journey times; however, we cannot guarantee the time it will take to travel between the Car Park and the terminal.

  59. 13.3

    You must allow enough time for travel between the Car Park and the terminal, including any extra time that may be required due to high volumes of traffic or the courtesy coach being full. Under no circumstances, do we accept responsibility if you miss your flight due to any failure or delay in this service.

  60. 13.4

    When using the courtesy coach, you must:

    • a.

      comply will all instructions given by the driver or Car Park staff and in particular, instructions in relation to the legal restrictions on the number of passengers travelling on the coach at any one time

    • b.

      comply with all notices displayed on the courtesy coach

    • c.

      stow your luggage in such a way so as not to cause a danger to others

    • d.

      not damage the coach or any of its equipment

    • e.

      not cause a nuisance or inconvenience to us or any other passengers

  61. 13.5

    Any luggage that is brought on to the courtesy coach is done so at your own risk. We accept no liability for any damage caused to luggage or other items on the courtesy coach.

  62. 14. DAMAGE NOTIFICATION AND COMPLAINTS

  63. 14.1

    You must examine your Vehicle before you leave the Car Park.

  64. 14.2

    If your Vehicle sustains damage while in the Car Park, if you lose any possession from your Vehicle or damage is caused to your possessions while your Vehicle is in the Car Park, you should immediately inform a member of staff. In the case of theft, you should immediately inform the police and your insurers.

  65. 14.3

    Vehicle claims cannot be considered unless they are reported to us and documented prior to departure from the Car Park.

  66. 14.4

    If you damage another person’s Vehicle, you should report the matter to us immediately giving the registration number of the vehicles involved together with your full name and address and the name and address of your insurance company together with your policy number. You must also notify the owner of the other Vehicle by leaving a note on the windscreen of their Vehicle providing your vehicle and contact details and any other details that are relevant to the incident.

  67. 14.5

    A complaint of any kind must be reported to us before you exit the Car Park. We will not be required to respond to or investigate any complaints made to us after you have left the Car Park.

  68. 14.6

    We will use all information available to us, including but not limited to, CCTV and Booking records, to investigate incidents or complaints reported to us in accordance with these Terms and Conditions.

  69. 15. OUR LIABILITY

  70. 15.1

    We are responsible for using reasonable skill and care in the operation of the Car Park. However, as the Front Car Park is open to everyone as a collection or drop-off area, we cannot guarantee the security of the Front Car Park.

  71. 15.2

    Neither us nor our employees, servants or agents accept liability for any loss or theft of or from any Vehicle or any damage caused to a Vehicle or any other possessions left inside the Vehicle or the Car Park, unless caused by the negligence, wilful act or default or breach of statutory duty by us or our employees, servants or agents.

  72. 15.3

    We reserve the right for our own engineers to inspect any damage to a Vehicle in order to confirm liability and cost of repair. We will not accept liability for any damage, however caused, if no such inspection is conducted. You should contact us to arrange an inspection at a time acceptable to both parties.

  73. 15.4

    In the event we accept liability for damage to your Vehicle caused by our negligence, we will arrange for a reputable and independent firm (selected by us) to carry out the necessary remedial works. If you do not agree to us arranging for the necessary remedial works to be carried out as aforementioned, we will not be liable for any such repair works to your Vehicle.

  74. 15.5

    During the period in which your Vehicle is being repaired in accordance clause 15.4, we will provide a replacement midsize vehicle provided that you are able to arrange fully comprehensive insurance cover for the replacement vehicle, for the period the replacement vehicle is in your custody and until it is returned to us.

  75. 15.6

    We will not be liable for:

    • a.

      any loss or damage caused to a Vehicle resulting from exceptional weather events or natural disasters or any other circumstances beyond our reasonable control

    • b.

      any costs or losses incurred by you for hiring a replacement car or for storage costs of the Vehicle

    • c.

      any pre-existing damage on the Vehicle that was there prior to the Vehicle entering the Car Park or any further damage that arises as a result of such pre-existing damage

    • d.

      any repair costs that you incur in the event you do not comply with clauses 15.3 and 15.4

    • e.

      any indirect or consequential loss

    • f.

      any mechanical or electrical failure of the Vehicle whilst parked in the Car Park

    • g.

      any damage which is covered by your insurance policy

  76. 15.7

    You have a duty to mitigate any costs arising from any losses incurred by you. Notwithstanding any of the above, we will not be liable for any unreasonable, unnecessary or excessive costs that are claimed pursuant to this clause 15.

  77. 15.8

    Nothing in these Terms and Conditions limits our liability for death or personal injury caused by our negligence, wilful act or breach of statutory duty.

  78. 16. PROHIBITED ACTIVITIES

  79. 16.1

    No Vehicle shall be towed into the Car Park and no work on nor cleaning of Vehicles by you or your agent is permitted in the Car Park other than with our specific permission. In the event of vehicle breakdown, you must contact a member of our staff to ensure that your Vehicle removal or repair is organised without causing disruption, damage or danger to any other person or property in the Car Park.

  80. 16.2

    No activity in connection with the selling, hiring or other disposal of the Vehicle is permitted to be carried out in the Car Park.

  81. 16.3

    No person shall do anything in the Car Park that may be a nuisance or inconvenience to us or any other user of the Car Park.

  82. 16.4

    No Vehicle shall obstruct any access or circulation area within the Car Park.

  83. 17. MOVING AND RELOCATION OF VEHICLES

  84. 17.1

    We reserve the right to move your Vehicle to another secure parking site or space to such extent as we may, in our discretion, deem necessary for the purposes of safety to persons or property, to avoid disruption in the Car Park or for the efficient arrangement of our parking facilities.

  85. 17.2

    To the extent that it may be necessary to do so, we reserve the right to drive or otherwise take your Vehicle onto a public highway.

  86. 17.3

    You should ensure that there is sufficient fuel in the Vehicle to enable us to move or relocate the Vehicle under paragraph 17.1 and 17.2. You will be charged for the cost of any fuel that we are required to put in the Vehicle in order to move or relocate same.

  87. 18. LIEN

  88. Your Vehicle, together with any accessories, equipment or articles contained in or on the Vehicle, is subject to a lien for all charges due or accruing from you to us. If the said lien is not satisfied within 28 days of the date that we give notice to you at your last known address of our intention to sell your Vehicle in default of payment, we may sell your Vehicle and the proceeds of sale may be applied in and towards the satisfaction of all sums owing to us by you, together with any reasonable expenses incurred by us in connection with the sale.

  89. 19. DATA PROTECTION

  90. 19.1

    We will use any personal information you provide to us to:

    • a.

      provide the services in connection with the Booking

    • b.

      process your payment for the Booking

    • c.

      inform you about similar products or services that we provide, but you may stop receiving these at any time by contacting us

  91. 19.2

    We will process your personal information in accordance with our Privacy Policy McCausland Airport Car Park the terms of which are incorporated into this Contract.

  92. 20. INTELLECTUAL PROPERTY

  93. 20.1

    All intellectual property rights in or arising out of or in connection with us including, but not limited to, trademarks, logos, designs, images, signage, and any proprietary software used for management or security purposes, are and shall (other than intellectual property rights in any materials provided by you) remain the exclusive property of us.

  94. 20.2

    By using the Car Park and services provided by us, you agree not to infringe upon or misuse any intellectual property rights owned by us. This includes refraining from reproducing, distributing, modifying, or displaying any intellectual property associated with us without explicit written consent.

  95. 20.3

    Any unauthorised use, reproduction, or modification of the intellectual property rights belonging to us may result in legal action.

  96. 21. BREACH OF TERMS AND CONDITIONS

  97. 21.1

    If you breach these Terms and Conditions, we reserve the right to require you to leave the Car Park immediately. In these circumstances, you will be required to pay for your full stay in the Car Park.

  98. 21.2

    We also reserve the right to prohibit you from entering the Car Park in the future.

  99. 21.3

    We reserve the right to refuse the admission of any Vehicle into the Car Park if, in our reasonable opinion, we believe entry will or is likely to result in a breach of these Terms and Conditions.

  100. 22. VARIATION OF TERMS AND CONDITIONS

  101. We reserve the right, at our discretion, to vary these Terms and Conditions. No variation to these Terms and Conditions shall be valid, unless made in writing and signed by us. Nothing said by any of our employees is capable of varying these Terms and Conditions.

  102. 23. GOVERNING LAW

  103. 23.1

    These Terms and Conditions and any disputes or claims arising out of or in connection with it or its subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of Northern Ireland.

  104. 23.2

    The courts of Northern Ireland shall have exclusive jurisdiction to settle any dispute or claim arising out of, or in connection with these Terms and Conditions, its subject matter or formation (including non-contractual disputes or claims).

  105. 24. CONTACT US

  106. If you have any queries in relation to these Terms and Conditions, please contact us by: